Jonas Van Der Kaaij Olsson
About Jonas Van Der Kaaij Olsson
Jonas Van Der Kaaij Olsson is the Customer Experience and Demonstration Manager at Poly, where he provides senior technical support in five languages. With a background in hotel and tourism management, he has extensive experience in customer service and social media engagement.
Work at Poly
Jonas Van Der Kaaij Olsson has been employed at Poly since 2019, serving as the Customer Experience and Demonstration Manager. In this role, he is responsible for managing and supporting social media channels to enhance customer engagement. He is also part of the Global Technical Support team, focusing on delivering international customer service excellence. Additionally, he serves as a Culture Ambassador for Poly, promoting the company’s values and culture within the organization.
Education and Expertise
Jonas studied Hotel and Tourism at Turistserviceskolan i Båstad, where he earned a Master’s degree from 1989 to 1991. He also completed a Management program at Medavo Resultatutveckling, receiving a Diploma in 2001. His educational background includes a VWO Humanoria from Osbecksgymnasiet, where he studied subjects such as languages, history, philosophy, and psychology from 1985 to 1988.
Background
Before joining Poly, Jonas held various positions that contributed to his expertise in customer support and management. He worked at Verizon Business as an Analyst Tech Support CSC from 2012 to 2015 in the Amsterdam Area. Prior to that, he served as Sales Manager and Head of Office at TDC Förlag AB from 2001 to 2003. He also worked at Plantronics as a TAC Representative from 2015 to 2019 in Hoofddorp, Netherlands.
Language Proficiency
Jonas provides senior technical support in five languages: Swedish, Danish, Norwegian, English, and Dutch. This multilingual capability enhances his ability to engage with a diverse customer base and support international clients effectively.