Joshua Bergeron
About Joshua Bergeron
Joshua Bergeron is a Technical Writer II at Poly, where he has worked since 2019. He holds an Associate's degree in Criminal Justice and a Bachelor's degree in Information Technology, specializing in Web Development and Design.
Work at Poly
Joshua Bergeron has been employed at Poly as a Technical Writer II since 2019. In this role, he focuses on developing customer-facing product documentation, which contributes to enhancing user experience and product understanding. His tenure at Poly spans five years and takes place in Manchester, New Hampshire.
Education and Expertise
Joshua Bergeron studied at Southern New Hampshire University, where he earned a Bachelor's degree in Information Technology with a focus on Web Development and Design from 2016 to 2021. He also holds an Associate's degree in Criminal Justice/Law Enforcement Administration from NHTI, Concord's Community College, which he completed between 2007 and 2012. His educational background in both fields informs his approach to technical writing.
Background
Joshua Bergeron has a diverse professional background that includes roles in technical writing, quality assurance, and customer service. Prior to his current position at Poly, he worked at Polycom as a Technical Writer II for ten months. He also served as a Technical Documentation Specialist and Quality Assurance Engineer at Computrition, Inc. His experience spans various industries, including technology and customer service.
Previous Employment Experience
Before joining Poly, Joshua held several positions that contributed to his technical and customer service skills. He worked as a Field Service Technician at Conway Office Solutions, A Xerox Company, and as a Dispatcher/Customer Service representative at Tech Transport. His early career included a seven-year tenure as a Sales Associate at Best Buy, where he developed strong customer interaction skills.
Commitment to Continuous Improvement
Joshua Bergeron demonstrates a strong commitment to continuous improvement and learning. He aims to excel in diverse roles within his organization, leveraging his unique background in Information Technology and Criminal Justice to enhance his contributions in technical writing and documentation.