Krzysztof Zawadzki

Business Relationship Manager @ Poly

About Krzysztof Zawadzki

Krzysztof Zawadzki is a Business Relationship Manager at Poly, where he has worked since 2018. He has a background in service delivery and incident management, with previous roles at Concare IT A/S and Sitel.

Current Role at Poly

Krzysztof Zawadzki has served as a Business Relationship Manager at Poly since 2018. In this role, he coordinates tasks, implementations, and various projects for customers. His responsibilities involve managing client relationships and ensuring that project deliverables meet customer expectations. His experience in this position spans over six years, during which he has developed a comprehensive understanding of client needs and service delivery.

Previous Experience at Concare IT A/S

Before joining Poly, Zawadzki worked at Concare IT A/S in various roles. He was the Head of Service Delivery for seven months in 2016, where he was responsible for extended reporting for service continuity, including KPIs, redundancy, utilization, and forecasts. Prior to that, he served as a Team Leader from 2015 to 2016 and as an IT Consultant from 2014 to 2015, working in both Warsaw and Hamburg. His roles involved managing high-priority incident management and escalation management in a technical environment.

Experience at Sitel

Krzysztof Zawadzki has also held positions at Sitel. He worked as a Site Editor for one year from 2011 to 2012, where he contributed to content management and site operations. Following this role, he served as a Team Manager for ten months in 2012, overseeing team performance and operational efficiency in the Warsaw area.

Educational Background

Zawadzki studied at Wyższa Szkoła Finansów i Zarządzania w Warszawie, where he focused on Psychology. His studies spanned from 2006 to 2013, lasting seven years. This educational background has contributed to his skills in managing relationships and understanding client needs in his professional roles.

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