Leena Modak

Leena Modak

Inside Service Sales Account Manager, Nordics & Benel UX @ Poly

About Leena Modak

Leena Modak is an Inside Service Sales Account Manager for the Nordics and Benelux regions at Poly, with over five years of experience in sales and account management. She has a background in International Business Development and holds a postgraduate diploma in Perfumery Cosmetics & Management.

Work at Poly

Currently, Leena Modak serves as the Inside Service Sales Account Manager for the Nordics and Benelux regions at Poly, a position she has held since 2019 in London, United Kingdom. In this role, she successfully manages the renewal business for these regions, employing upsell and cross-sell methodologies. Leena regularly completes quarterly sales accreditation e-Learning programs to enhance her sales strategies and product knowledge. She utilizes Salesforce.com to track sales activities and ensure accurate recording of opportunities. Her responsibilities also include organizing and leading conversations with partners and customers through various communication channels.

Previous Experience at Polycom

Leena Modak worked at Polycom as an Inside Service Sales Account Manager from 2018 to 2019 in Maidenhead, United Kingdom, following an earlier role as Inside Service Sales from 2017 to 2018 in Slough, United Kingdom. During her time at Polycom, she focused on service sales, contributing to the company's customer engagement and sales strategies.

Sales Experience at IDA Foundation

Before her tenure at Polycom, Leena Modak was employed at IDA Foundation as a Sales Executive in International Business from 2013 to 2016. In this role, she gained experience in international sales, which contributed to her overall expertise in managing sales processes and customer relationships.

Education and Expertise

Leena Modak holds a Post Graduate Diploma in Perfumery Cosmetics & Management (P.G.D.P.C.M.) from V.G. Vaze Kelkar College, where she studied from 2007 to 2009. She also earned a Bachelor of Science (B.Sc.) degree in Chemistry & Biochemistry from S.I.E.S. College, completing her studies from 2004 to 2007. This educational background provides her with a strong foundation in both scientific and management principles, which she applies in her sales roles.

Career Development and Skills

Throughout her career, Leena Modak has demonstrated a commitment to professional development. She regularly reviews sales processes and manages orders to ensure timely invoicing. Additionally, she implements campaigns aimed at improving renewal rates in the Nordics and Benelux regions. Her ability to utilize various communication channels effectively enhances her interactions with partners and customers.

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