Mariano Chavero
About Mariano Chavero
Mariano Chavero is a Process Sustaining Engineer at Poly, with a career spanning over eight years at the company in various technical roles. He holds a diploma in Industrial Engineering from CETYS Universidad.
Work at Poly
Mariano Chavero has held multiple positions at Poly, contributing to various technical and training roles. He began his tenure as a Technical Support Representative from 2013 to 2016, where he provided assistance to customers in the Tijuana Area. Following this, he served as T3-Internal Escalations from 2016 to 2018, addressing complex technical issues. In 2018, he transitioned to the role of Escalation Technical Specialist for a brief period of nine months. From 2019 to 2021, he worked as a Technical Training Instructor, focusing on educating staff and improving technical competencies. Since 2021, he has been employed as a Process Sustaining Engineer, where he continues to apply his expertise.
Education and Expertise
Mariano Chavero studied Industrial Engineering at CETYS Universidad, where he earned a diploma. His educational background provides a solid foundation for his roles in technical support and engineering. His expertise encompasses process improvement, technical training, and customer support, which he has developed through years of practical experience in various positions at Poly.
Background
Mariano Chavero has a professional background rooted in technical support and engineering within the telecommunications industry. His career at Poly spans over eight years, during which he has taken on increasing responsibilities and diverse roles. He has consistently worked in the Tijuana Area, Mexico, contributing to the company's operations and customer satisfaction.
Achievements
Throughout his career at Poly, Mariano Chavero has demonstrated a commitment to technical excellence and customer service. His progression through various roles highlights his ability to adapt and grow within the organization. His experience as a Technical Training Instructor indicates a focus on knowledge transfer and skill development among peers, contributing to the overall efficiency of the team.