Nicholas Werner
About Nicholas Werner
Nicholas Werner is a Sales Development Representative at Poly, where he focuses on converting inbound leads into qualified sales opportunities. He has previous experience in customer support and facility coordination, and he holds a Bachelor of Science in Exercise Science from The University of Texas at Austin.
Work at Poly
Nicholas Werner serves as a Sales Development Representative at Poly, a position he has held since 2021. In this role, he collaborates closely with partners and account managers to improve the purchasing process for customers. His responsibilities include converting inbound leads into qualified sales opportunities, utilizing various communication channels such as chats, calls, and emails to provide exceptional customer service.
Previous Experience at Charter Communications
Before joining Poly, Nicholas worked at Charter Communications as a Technical Customer Support Representative for Small Businesses from 2020 to 2021. During his tenure, he focused on delivering technical support and customer service to small business clients, enhancing their overall experience with the company.
Background in Customer Service
Nicholas has a strong background in customer service, having worked in various roles that required effective communication and problem-solving skills. Prior to his time at Charter Communications, he was a Building Coordinator at UT RecSports from 2017 to 2020. In this position, he managed facility operations and ensured a positive experience for patrons.
Education and Expertise
Nicholas earned a Bachelor of Science in Exercise Science from The University of Texas at Austin, where he studied from 2015 to 2019. His educational background provides him with a solid foundation in health and wellness, which complements his professional skills in customer service and sales development.