Petra Serafim
About Petra Serafim
Petra Serafim is a Senior Technical Writer at Poly, where she develops user-focused technical content and image-based user guides for communications hardware products. She has a background in graphic design and print production, with previous experience at Nordic Naturals and CreateSpace.
Work at Poly
Petra Serafim has been employed at Poly since 2021, serving as a Senior Technical Writer. In this role, she develops image-based user guides for Poly's communications hardware products. Her focus is on creating user-centered technical content, ensuring that the materials are accessible and informative for end-users. Prior to her current position, she held the role of Technical Writer/Technical Publications Manager at Poly from 2015 to 2021.
Previous Experience in Graphic Design
Before joining Poly, Petra Serafim worked as a Graphic Designer at Nordic Naturals from 2011 to 2015. During her four years in Watsonville, CA, she contributed to the visual aspects of product documentation. Additionally, she worked at CreateSpace as a Graphic Designer from 2005 to 2008 in Scotts Valley, CA, where she further developed her design skills. This background in graphic design complements her technical writing abilities.
Education and Expertise
Petra Serafim earned a Bachelor of Arts degree in American History from the University of California, Santa Cruz. Her educational background provides her with a strong foundation for understanding complex narratives, which is beneficial in her technical writing career. She also possesses expertise in print production, enhancing her ability to create effective technical documentation.
Background in Technical Writing
Petra Serafim has a significant background in technical writing, with her current role at Poly reflecting her commitment to producing high-quality user documentation. Her experience spans several years, during which she has developed skills in creating user-focused content. This expertise is critical in ensuring that technical materials meet the needs of users effectively.