Rafael Taveras
About Rafael Taveras
Rafael Taveras is a Senior Solutions Architect at Poly, where he has worked since 2013. He has extensive experience in technical support and solutions architecture, having previously held roles at Polycom and other companies.
Work at Poly
Rafael Taveras has been employed at Poly as a Senior Solutions Architect GSP since 2013. In this role, he has contributed to the development and implementation of solutions that enhance communication and collaboration for clients. His position is remote, allowing him to work effectively with teams and clients across various locations. Taveras's extensive experience in the field of solutions architecture has enabled him to address complex client needs and deliver tailored solutions.
Previous Experience at Polycom
Before joining Poly, Rafael Taveras worked at Polycom in various capacities. He served as a Tier 3 VoIP Escalations Support Specialist from 2006 to 2011, where he handled advanced technical issues related to VoIP systems. Prior to that, he was a Video Product Support Specialist from 2004 to 2006, providing assistance and support for video-related products. His tenure at Polycom spanned over seven years, during which he developed significant expertise in voice and video communication technologies.
Early Career Background
Rafael Taveras began his career in the technology sector with various roles. He worked as a Lab Technician at Lenscrafters from 2001 to 2004, where he gained hands-on experience in a technical environment. Taveras also served as an IT Support specialist at Connected Corporation for a brief period in 2004. His early experience includes a role as a Junior I.S. Support Specialist at Fujitsu from 1999 to 2000, which laid the foundation for his future career in IT support and solutions architecture.
Education and Expertise
Rafael Taveras studied at ITT Technical Institute of Technology, where he focused on Software Applications and Programming. He completed his Associate degree from 2001 to 2003. This educational background provided him with essential skills and knowledge in software development and programming, which he has applied throughout his career in various technical roles.