Roseanne Walker
About Roseanne Walker
Roseanne Walker is a Channel Account Manager at Poly, where she has worked since 2021. She has a background in Interior Design and extensive experience in account management, having previously held roles at Telstra and Integral Energy.
Work at Poly
Roseanne Walker has been serving as a Channel Account Manager at Poly since 2021. In this role, she has focused on developing and implementing a stakeholder management and engagement plan. Walker has achieved significant results, including a 300% increase in quarterly sales for a strategic product. She has also successfully turned around relationships with two of Poly's largest partners in the Australia and New Zealand region through effective conflict resolution strategies. Additionally, she has developed and presented Quarterly Business Reviews and Financial Results to C-Level Executives, and delivered enablement sessions to partner sales and technical teams.
Education and Expertise
Roseanne Walker has a solid educational background, having studied at TAFE NSW. She earned an Advanced Diploma in Interior Design from 2007 to 2010. Prior to that, she completed a one-year Secretarial course at TAFE NSW from 1988 to 1989. Walker also attended St Clare's Waverley, where she completed Year 11 from 1977 to 1981. Her diverse educational experiences contribute to her expertise in account management and stakeholder engagement.
Background
Walker has extensive experience in account management and sales. Before joining Poly, she worked at Telstra for eight years, first as an Indirect Channel Account Manager from 1993 to 2001 and later as a Senior Account Executive from 2011 to 2019. In between these roles, she served as an Account Manager at Integral Energy from 2002 to 2006. Additionally, she gained early experience as a Sales Floor Manager at David Jones for one year in 1992. This background has equipped her with a strong foundation in managing client relationships and driving sales performance.
Achievements
In her current role at Poly, Roseanne Walker has achieved an average Net Promoter Score (NPS) of 9, reflecting her effectiveness in client satisfaction and relationship management. She has also made significant contributions to sales growth, exemplified by a 300% increase in quarterly sales for a strategic product. Her ability to develop and present business reviews to C-Level Executives further demonstrates her capability in strategic communication and performance analysis.