Saul Beltran
About Saul Beltran
Saul Beltran is a Managed Services Specialist at Poly, where he has worked since 2021. He has a background in technical support and quality assurance, with previous roles at Poly and Telvista in Tijuana, Mexico.
Current Role at Poly
Saul Beltran currently serves as a Managed Services Specialist at Poly, a position he has held since 2021. In this role, he is responsible for proactively monitoring video endpoints and infrastructure components. His work involves managing and troubleshooting multiple devices for organizations on a global scale. He also runs weekly and monthly reports to ensure the accuracy of customer data.
Previous Experience at Poly
Saul Beltran has a history of working at Poly, where he held multiple positions. He began as a Technical Support Representative from 2019 to 2020 for one year. Following this role, he transitioned to a Technical Support Specialist from 2020 to 2021, where he worked for 11 months. His experience at Poly has contributed to his expertise in technical support and customer service.
Experience at Telvista
Saul Beltran worked at Telvista in various capacities. He served as a Back Office Employee from 2015 to 2016 for one year. He also held the position of Technical Support Representative from 2014 to 2015 for seven months and later worked as a Quality Assurance Specialist from 2016 to 2017 for nine months. His roles at Telvista provided him with a solid foundation in technical support and quality assurance.
Quality Assurance Role at Call Center Services International
From 2017 to 2019, Saul Beltran worked as a Quality Assurance Specialist at Call Center Services International for two years. In this role, he focused on ensuring service quality and compliance within the organization. His experience in quality assurance has enhanced his skills in monitoring and evaluating service performance.