Scott Cordray
About Scott Cordray
Scott Cordray is the Director of Customer Success at Poly, where he enhances customer experience through technology integration. With over 24 years of experience in the high-tech services industry, he specializes in strategic solutions and optimizing service delivery processes.
Work at Poly
Scott Cordray has been serving as the Director of Customer Success at Poly since 2021. In this role, he facilitates services sales enablement and enhances customer experience through technology integration. Prior to this position, he held the role of Director of Technical Account Management at Poly from 2009 to 2021, where he contributed to customer satisfaction and service delivery. His tenure at Poly spans over 12 years, during which he has developed a deep understanding of client needs and service optimization.
Current Role at HP
In addition to his responsibilities at Poly, Scott Cordray has been working at HP as the Director of Client Services for Hybrid Work Solutions since 2022. He also holds a position in Poly Services Delivery - Americas, which he began in 2023. His work at HP focuses on enhancing client services in the context of hybrid work environments, leveraging his extensive experience in the high-tech services industry.
Education and Expertise
Scott Cordray earned a Bachelor of Science degree in Business Administration and Marketing from Metropolitan State University of Denver. His educational background supports his expertise in navigating vendor management and contract negotiation. With over 24 years of experience in the high-tech services industry, he specializes in implementing strategic solutions tailored to diverse client needs, optimizing service delivery processes, and fostering innovation.
Professional Background
Scott Cordray's professional journey includes significant roles at Polycom, where he served as Client Services Manager and Manager of Elite Services from 2007 to 2009. He also worked at IBM as a Systems Support Engineer from 1999 to 2000. His career reflects a consistent focus on enhancing customer experience and service delivery across various high-tech organizations.