Brenda Villarreal
About Brenda Villarreal
Brenda Villarreal is a Patient Outreach & Engagement Specialist with extensive experience in patient interaction and engagement. She has worked in various roles within the healthcare sector and is currently pursuing a Master of Education in Mental Health Counseling at Sul Ross State University.
Work at Pomelo Care
Brenda Villarreal currently serves as a Patient Outreach & Engagement Specialist at Pomelo Care. She has been in this role since 2023, contributing to the organization's efforts in enhancing patient engagement and outreach. Her responsibilities include utilizing her expertise in motivational interviewing techniques to improve healthcare outcomes for patients.
Previous Experience in Patient Outreach
Before joining Pomelo Care, Brenda Villarreal worked at Eleanor Health as a Patient Outreach & Engagement Specialist from 2022 to 2023. In this position, she focused on engaging patients and facilitating their access to necessary healthcare services. Prior to that, she served as a Utilization Management Coordinator at Optum from 2021 to 2022, where she worked remotely for one year.
Background in Substance Abuse Case Management
Brenda Villarreal has extensive experience in substance abuse case management. She worked for five years at Serving Children and Adults in Need, Inc. in Eagle Pass, Texas, from 2016 to 2021. In this role, she provided support and resources to individuals facing substance abuse challenges, enhancing their recovery prospects.
Education and Expertise
Brenda Villarreal holds a Bachelor of Arts in Multi/Interdisciplinary Studies from Sul Ross State University, which she completed from 2015 to 2017. She is currently pursuing a Master of Education in Mental Health Counseling at the same university, having started in 2023. Additionally, she earned an Associate of Arts in General Studies from Southwest Texas Junior College from 2013 to 2015.
Patient Interaction Experience
Brenda Villarreal has accumulated 12 years of experience in patient interaction, emphasizing the importance of fostering patient engagement. Her bilingual capabilities in English and Spanish enable her to effectively connect with diverse patient populations, enhancing communication and understanding in healthcare settings.