Ranjani Ahrens

Ranjani Ahrens

Head Of Customer Success @ Pomelo

About Ranjani Ahrens

Ranjani Ahrens serves as the Head of Customer Success at Pomelo Care, bringing extensive experience in account management from her previous roles at Flatiron Health. She holds a B.S.E. in Biomedical Engineering from Duke University and has participated in various fellowships, including Venture For America and On Deck.

Work at Pomelo

Ranjani Ahrens currently serves as the Head of Customer Success at Pomelo Care. She has held this position since 2022, contributing to the company's focus on enhancing customer engagement and satisfaction. In this role, Ahrens is responsible for leading initiatives that improve customer experiences and drive retention.

Education and Expertise

Ranjani Ahrens studied Biomedical Engineering at Duke University, where she earned a Bachelor of Science in Engineering (B.S.E). Her educational background provides her with a strong foundation in technical problem-solving and analytical skills, which she applies in her professional roles.

Professional Background

Ahrens has a diverse professional background, primarily in account management within the healthcare sector. She began her career at Flatiron Health, where she progressed through various roles, including Account Manager, Senior Manager, and Director of Account Management. Her experience at Flatiron Health spanned from 2017 to 2022, during which she developed expertise in managing client relationships and driving account growth.

Previous Experience

Before her current role at Pomelo Care, Ranjani Ahrens worked as a Fellow at On Deck for one month in 2021 and participated in Venture For America as a Fellow from 2014 to 2016. Her time at Flatiron Health included various positions, culminating in a Senior Director role in 2022, where she focused on strategic account management.

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