Jennifer M. Price
About Jennifer M. Price
Jennifer M. Price is a Customer Service Specialist and Notary with extensive experience in various technical roles, including mainframe operations and system support. She has worked for multiple companies in the Austin, Texas area and holds a B.S. in Management from Park University.
Current Role at PostalAnnex+
Jennifer M. Price has been employed at PostalAnnex+ as a Customer Service Specialist and Notary since 2020. In this role, she provides customer support and notary services, contributing to the efficiency and effectiveness of the operations in Round Rock, Texas. Her responsibilities include assisting customers with their needs and ensuring that all notary services are performed in compliance with legal standards.
Previous Experience in Customer Support and Operations
Prior to her current position, Jennifer held various roles that contributed to her expertise in customer service and operations. She worked at The HT Group as a Mainframe Operator for National Western Life Insurance from 2014 to 2019, and at Intratek Computer Incorporated as a Service Desk Technician for Veterans Affairs in 2014. Additionally, she has experience as a Data Entry Specialist at LeadingEdge Personnel and as a Mainframe Operator at multiple organizations, including IBM and TEKsystems.
Educational Background and Certifications
Jennifer M. Price studied Management at Park University, where she earned a Bachelor of Science degree from 2001 to 2006. She has also pursued further education in notary services, achieving certifications from the American Association of Notaries and the National Notary Association between 2019 and 2023. These educational achievements support her current role as a notary and enhance her customer service capabilities.
Technical Skills and Expertise
Jennifer possesses extensive technical skills, particularly in operating systems such as Windows XP, NT, 2000, and 7. She is proficient in using helpdesk ticketing tools like BMC Footprints and Remedy, and has a comprehensive knowledge of automated equipment in both stand-alone and network environments. Her expertise also includes drafting and revising standard operating procedures to improve work efficiency.
Long-Term Career in IT and Support Services
Jennifer has a long-standing career in IT and support services, with over a decade of experience. She worked at the Texas Youth Commission as a System Support Specialist for ten years, from 1997 to 2007. Her roles have consistently involved administrative functions, technical support, and customer service, demonstrating her adaptability and commitment to the field.