John Knieriem
About John Knieriem
John Knieriem is the owner of PostalAnnex+ in San Antonio, Texas, where he has worked since 2021. He has over three decades of experience in various leadership roles in customer service and operations, including significant positions at Wells Fargo and Dell.
Work at PostalAnnex+
John Knieriem has been the Owner of PostalAnnex+ since 2021. In this role, he oversees the operations and strategic direction of the business in San Antonio, Texas. His leadership focuses on enhancing customer experiences and implementing effective business strategies to drive growth.
Previous Experience at Wells Fargo
Before joining PostalAnnex+, John Knieriem worked at Wells Fargo as Senior Vice President of Enterprise Remediations from 2007 to 2020. During his 13 years in this role, he was based in the San Antonio, Texas area and was responsible for managing complex remediation efforts within the organization.
Career Background in Banking and Technology
John Knieriem has a diverse career background that includes significant roles in banking and technology. He served as Senior Vice President of Customer Service at Fifth Third Bank for one year in 2006-2007. Prior to that, he held the position of Senior Manager of Americas Client Services at Dell for six years, from 2000 to 2006. His experience also includes working as a Program Leader at GE and as Director of Customer Operations at Aegis Technologies.
Education and Expertise
John Knieriem graduated with a Bachelor of Science in Economics from the United States Military Academy at West Point, completing his studies from 1985 to 1989. His educational background, combined with his extensive experience in Six Sigma Process Improvement and strategic planning, supports his commitment to enhancing customer service and operational efficiency.
Military Service
John Knieriem served in the US Army as an Armor Officer from 1989 to 1992. This experience contributed to his leadership skills and strategic thinking, which he has applied throughout his career in various management roles.