Breanna Fairley
About Breanna Fairley
Breanna Fairley is a Customer Marketing Specialist currently employed at Postscript. She has a background in marketing and has held various roles in customer experience and business development across several organizations.
Current Role at Postscript
Breanna Fairley currently serves as a Customer Marketing Specialist at Postscript, a position she has held since 2023. In this role, she focuses on developing and implementing marketing strategies aimed at enhancing customer engagement and satisfaction. Her responsibilities include analyzing customer feedback, creating targeted marketing campaigns, and collaborating with cross-functional teams to improve customer experiences.
Previous Experience at Groupon
Before joining Postscript, Breanna worked at Groupon as a Business Development Representative in the Health, Beauty, and Wellness sector. Her tenure lasted from 2019 to 2020 in Scottsdale, Arizona. In this role, she was responsible for identifying new business opportunities and fostering relationships with clients to drive sales growth within her designated market.
Educational Background
Breanna Fairley earned her Bachelor’s degree in Marketing/Marketing Management from the University of Kentucky, where she studied from 2015 to 2019. Her education provided her with a solid foundation in marketing principles, consumer behavior, and strategic management, which she has applied throughout her career in various marketing and customer service roles.
Work History in Customer Service
Breanna has extensive experience in customer service roles. She worked as a Customer Experience Advocate at Postscript from 2021 to 2022, where she focused on enhancing customer interactions and resolving inquiries. Additionally, she served as a Multi Line Specialist at Wallace Barber - State Farm Insurance Agent from 2017 to 2019, where she assisted clients with insurance products and services.
Early Career Roles
Breanna’s early career included several positions that contributed to her professional development. She worked as a Peer Career Consultant at the University of Kentucky from 2016 to 2017, providing guidance to fellow students. She also held roles as a Communications Teaching Apprentice and Box Office Assistant in 2016 and 2017, respectively, gaining valuable experience in communication and customer service.