Lea Algazy
About Lea Algazy
Lea Algazy is a Technical Partner Manager with over a decade of experience in the retail industry, specializing in SaaS solutions. She has a strong background in customer success and business intelligence, having held various roles at companies like Postscript, Shopify, and Verifone.
Current Role as Technical Partner Manager
Lea Algazy currently serves as a Technical Partner Manager at Postscript, a position she has held since 2022. In this role, she leverages her extensive experience in customer success and technical management to foster partnerships and enhance service delivery. Her responsibilities include managing relationships with key partners and ensuring that technical solutions align with client needs.
Previous Experience at Postscript
Before her current role, Lea worked at Postscript as a Customer Success Manager from 2021 to 2022. During her 11 months in this position, she focused on optimizing customer experiences and ensuring satisfaction with the company's services. This role built on her previous experience in customer success and solidified her skills in client relationship management.
Experience at Shopify
Lea Algazy held two positions at Shopify. She worked as a Customer Success Manager for Shopify Plus in 2021 for 8 months, where she supported high-value clients in maximizing their use of Shopify's platform. Additionally, she served as a Business Consultant and Community Manager from 2018 to 2021 for 3 years, focusing on enhancing customer engagement and providing strategic guidance.
Background in Retail and SaaS Solutions
With over a decade of experience in the retail industry, Lea has specialized in SaaS solutions. Her background includes significant roles that emphasize business intelligence and customer relationship management. This experience has equipped her with the skills necessary to enhance e-commerce and point-of-sale systems, driving business revenue for her clients.
Educational Qualifications
Lea holds a Bachelor of Arts in Communication Management from The College of Management Academic Studies. She studied Communication and Media Studies from 2009 to 2012, which provides a strong foundation for her technical and managerial roles in the industry.