Megan Fett
About Megan Fett
Megan Fett is a Senior SMS Sales Implementation Specialist with a diverse background in customer success and business development, particularly within the nonprofit sector. She has held various roles at organizations such as the American Heart Association and Classy.org, contributing to her extensive experience in sales and marketing.
Current Role at Postscript
Megan Fett serves as a Senior SMS Sales Implementation Specialist at Postscript, a position she has held since 2023. In this role, she focuses on implementing SMS sales strategies and enhancing customer engagement through effective communication. Her experience in customer success and sales implementation positions her to contribute significantly to the company's objectives.
Previous Experience at Postscript
Prior to her current role, Megan worked at Postscript as a Customer Success Manager from 2021 to 2023. During her tenure, she was responsible for ensuring customer satisfaction and retention, helping clients maximize the value of their SMS marketing efforts. Her contributions during this period helped strengthen client relationships and improve service delivery.
Experience at Classy.org
Megan Fett held multiple roles at Classy.org, including Senior Enterprise Customer Success Manager and Customer Success Manager. She worked as a Senior Enterprise Customer Success Manager for six months in 2021 and as a Customer Success Manager from 2017 to 2019. In these positions, she focused on enhancing customer experiences and driving engagement with the platform.
Background with American Heart Association
Megan has a significant history with the American Heart Association | American Stroke Association. She worked in various capacities, including Business Development Director for both the Heart Walk and Heart Ball initiatives from 2013 to 2017. Additionally, she served as a Social Market Intern and a Social Market Development Associate in 2013, contributing to marketing and development efforts.
Education and Qualifications
Megan Fett earned a Bachelor of Science (B.S.) in Business Management and Leadership from Miami University, where she studied from 2008 to 2012. She also studied at the John E. Dolibois European Center (MUDEC) in 2011, further expanding her educational background and international perspective.