Sherrod M.
About Sherrod M.
Sherrod M. is a Compliance Specialist currently employed at Postscript, where he has worked since 2022. He has a background in customer experience roles and holds a Bachelor of Music from Columbus State University and a Master of Science in Human Resource Analytics and Management from American University.
Current Role at Postscript
Sherrod M. serves as a Compliance Specialist at Postscript, a position held since 2022. In this role, Sherrod is responsible for ensuring that the company adheres to regulatory standards and internal policies. This position builds on previous experience at Postscript, where Sherrod worked as a CX Advocate from 2021 to 2022. The transition to a compliance-focused role reflects a commitment to maintaining high standards in customer experience and operational integrity.
Previous Experience in Customer Experience
Prior to the current role at Postscript, Sherrod M. accumulated diverse experience in customer experience (CX) roles. Sherrod worked as a CX Representative at Pair Eyewear for two months in 2021 and as a CX Associate at The Farmer's Dog for three months in 2020. Additionally, Sherrod held a position as a CX Advisor at Warby Parker in 2019 for two months. This background in customer service has provided valuable insights into customer needs and expectations.
Educational Background
Sherrod M. holds a Bachelor of Music degree in Music Performance with a focus on viola from Columbus State University, completed between 2000 and 2005. Furthering education, Sherrod earned a Master of Science degree in Human Resource Analytics and Management from American University, studying from 2019 to 2020. This combination of music and analytics education contributes to a unique skill set in both creative and analytical domains.
Work History Overview
Sherrod M. has a varied work history that includes positions in customer experience and compliance. In addition to roles at Postscript, Pair Eyewear, The Farmer's Dog, and Warby Parker, Sherrod's experience spans multiple locations, including Nashville, Tennessee, and Las Vegas, Nevada. This diverse background supports a comprehensive understanding of customer relations and compliance requirements across different industries.