Stephanie C.
About Stephanie C.
Stephanie C. is a Senior Customer Success Manager with extensive experience in account management and customer success roles across various companies. She has worked at Postscript, Justuno, Volusion, AAA Texas, and American Express Global Business Travel, accumulating over a decade of experience in the field.
Current Role at Postscript
Stephanie C. currently serves as a Senior Customer Success Manager at Postscript, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of Postscript's services. Her responsibilities include managing client relationships and providing strategic guidance to help clients achieve their business goals.
Previous Experience at Justuno
Stephanie C. worked at Justuno in two capacities. Initially, she served as a Professional Services Account Manager from 2018 to 2019. Following this role, she advanced to Lead Professional Services Customer Success Strategist from 2019 to 2021. During her tenure, she contributed to customer success initiatives and developed strategies to improve client engagement and satisfaction.
Career Background in Account Management
Stephanie C. has extensive experience in account management across various organizations. She worked at Volusion as an Account Manager from 2017 to 2018, where she managed client accounts in the Austin, Texas area. Prior to that, she was an Account Manager at American Express Global Business Travel from 2014 to 2017, focusing on corporate travel solutions. Her background in account management has equipped her with skills in client relations and service delivery.
Early Career at AAA Texas
Stephanie C. began her career as a Travel Agent at AAA Texas from 2013 to 2014. In this role, she assisted clients with travel planning and booking, providing personalized service to meet their travel needs. This early experience laid the foundation for her customer service skills and her future roles in account management and customer success.