James Kraus
About James Kraus
James Kraus is a Desktop Support Analyst currently employed at Power Solutions International and has been working in the information technology field since 2021. He has held various roles in technology and customer service, including positions at Geek Squad and Mandli Communications.
Current Role at Power Solutions International
James Kraus serves as a Desktop Support Analyst at Power Solutions International, a position he has held since 2021. His responsibilities include providing technical support and troubleshooting for desktop systems, ensuring efficient operation within the organization. He is based in Darien, Wisconsin, and has contributed to the IT department for three years.
Experience at SENIORS ON THE GO TAXI SERVICE INC.
Since 2021, James Kraus has worked as the Information Technology Administrator at SENIORS ON THE GO TAXI SERVICE INC. In this role, he manages IT systems and supports technology needs for the organization. His tenure here also spans three years, highlighting his commitment to enhancing IT operations within the company.
Previous Employment at Geek Squad
James Kraus has experience working at Geek Squad, where he held the position of Lead Auto Tech for three months in 2017. He also worked as an Auto Tech from 2016 to 2017 for one year. His roles involved providing technical support and repair services, contributing to his expertise in technology and customer service.
Educational Background in Network and System Administration
James Kraus studied at Waukesha County Technical College, where he pursued a Technical degree in Network and System Administration/Administrator. His education spanned from 2014 to 2019, equipping him with foundational knowledge and skills in IT systems and network management.
Diverse Work History in Technology and Sales
James Kraus has a varied work history that includes roles in both technology and sales. He worked as a System Integration Technician at Mandli Communications from 2017 to 2020, and held positions at Best Buy and Menards in sales and customer service. This diverse experience has contributed to his well-rounded skill set in both technical and customer-facing roles.