Megan Suessmann
About Megan Suessmann
Megan Suessmann is a Solutions Manager for Salesforce at Powerfleet, having transitioned to this role in 2024 after extensive experience at MiX Telematics, where she held various managerial positions over a span of more than a decade. She possesses strong leadership skills and a customer-centric approach, demonstrated through her ability to enhance productivity and motivate team members.
Current Role at PowerFleet
Megan Suessmann has been serving as a Solutions Manager: Salesforce at PowerFleet since 2024. In this role, she focuses on leveraging Salesforce solutions to enhance operational efficiency and customer engagement. Her position is based in Gauteng, South Africa, where she applies her extensive experience in customer service and solutions management.
Experience at MiX Telematics
Megan Suessmann has a significant tenure at MiX Telematics, where she has held multiple roles since 2003. She started as a Connections (Contracts) admin clerk and progressed to various managerial positions, including Senior Manager: Services and Business Analyst. Her roles involved customer care, client retention, and data administration. She worked as a Senior Manager: Services from 2007 to 2010 and later as a Senior Manager: Services: Customer Care from 2010 to 2013. Her experience spans over a decade, highlighting her commitment to the company.
Educational Background
Megan Suessmann studied at the University of South Africa (UNISA), where she earned a Bachelor of Commerce (BCom) degree in Business Administration and Management. Her studies spanned from 2006 to 2014, providing her with a solid foundation in business principles and management practices. Earlier, she completed her secondary education at Sir Pierre van Ryneveld High from 1993 to 1997.
Leadership and Mentoring Skills
Megan Suessmann demonstrates strong leadership and mentoring skills throughout her career. She has a passion for motivating team members to achieve personal targets, which reflects her commitment to fostering a positive work environment. Her ability to provide excellent customer service further emphasizes her customer-centric approach in her professional roles.
Professional Achievements
Throughout her career, Megan Suessmann has implemented processes that increased productivity without raising costs. This achievement showcases her capability in balancing efficiency and budget management. Her various roles at MiX Telematics have allowed her to develop a built-in skill for providing excellent customer service, which is a key aspect of her professional identity.