Thomas Wagner
About Thomas Wagner
Thomas Wagner is a Tier 3 Software Support Engineer at Powerfleet in Denver, Colorado, with a strong interest in developing robotic systems. He has extensive experience in technical support roles and a background in computer science from the University of Colorado Boulder.
Work at PowerFleet
Thomas Wagner has been employed at PowerFleet as a Tier 3 Software Support Engineer since 2022. In this role, he is responsible for providing advanced technical support and troubleshooting for software-related issues. His work is based in Denver, Colorado, where he collaborates with colleagues to ensure high-quality service and support for clients. Wagner's focus on teamwork helps create an environment that encourages colleagues to reach their full potential.
Education and Expertise
Thomas Wagner earned a Bachelor’s Degree in Computer Science from the University of Colorado Boulder, completing his studies from 2011 to 2016. His educational background provides him with a solid foundation in software development and technical support. Wagner has developed expertise in software support through various roles at Nintex K2, where he progressed from a Technical Graduate Associate to a Tier 3 Senior Support Engineer.
Background
Before joining PowerFleet, Thomas Wagner held several positions that contributed to his professional development. He worked at Nintex K2 in various support roles from 2016 to 2022, including Tier 1 Technical Support Associate and Tier 2 Technical Support Engineer. Additionally, he served as a Risk Manager and Chief Justice at Acacia Fraternity in Boulder, Colorado, where he gained experience in leadership and risk assessment.
Professional Aspirations
Thomas Wagner aspires to deepen his understanding of product and project management within the technology sector. He has a keen interest in combining software and mechanics to develop robotic systems, indicating a desire to innovate within the field. His passion for problem-solving and enhancing productivity drives his professional goals.