Brett Lorence
About Brett Lorence
Brett Lorence is a Customer Success Manager at PowerPlan, Inc., where he has worked since 2021. He holds a Bachelor of Business Administration in Finance from Ohio University and has extensive experience in client success and management roles across various companies.
Work at PowerPlan
Brett Lorence has been employed at PowerPlan, Inc. as a Customer Success Manager since 2021. In this role, he focuses on ensuring customer satisfaction and success, leveraging his extensive experience in client relations. His position is based in Atlanta, Georgia, where he collaborates with clients to enhance their experience with PowerPlan's services.
Previous Experience at ADP
Before joining PowerPlan, Brett Lorence worked at ADP as a Client Success Executive from 2015 to 2021. During his six years at ADP, he was responsible for managing client relationships and ensuring that clients received optimal value from ADP's services. His role involved addressing client needs and providing solutions to enhance their experience.
Career Background at State Farm
Brett Lorence has a significant tenure at State Farm, where he held multiple roles over 14 years. He served as a Claim Specialist from 2003 to 2014, focusing on managing insurance claims. He then transitioned to the role of Leadership Development Associate Team Manager from 2014 to 2015, where he contributed to team leadership and development initiatives.
Internship at The Park National Bank
Brett Lorence began his professional career with an internship at The Park National Bank in 2001. As a Management Associate Intern, he gained initial exposure to the banking industry, which laid the groundwork for his future roles in finance and client management.
Education and Expertise
Brett Lorence earned a Bachelor of Business Administration (B.B.A.) with a focus on Finance from Ohio University. His educational background provides him with a solid foundation in financial principles, which he applies in his roles in customer success and client management.