Brian M.
About Brian M.
Brian M. serves as the Customer Success Director at PowerPlan, Inc., where he has worked since 2012. He has a strong background in business management and technology partnerships, with experience across various industries and a history of leadership roles in notable companies.
Work at PowerPlan
Brian M. has served as the Customer Success Director at PowerPlan, Inc. since 2012. In this role, he focuses on ensuring client satisfaction and successful implementation of software solutions. His responsibilities include managing client relationships and overseeing the delivery of services to multi-billion dollar asset-intensive corporations. His tenure at PowerPlan spans over 12 years, reflecting a commitment to enhancing customer experiences and driving value through technology.
Education and Expertise
Brian M. has a strong educational background, having studied Management Information Systems (MIS) at NHTI, Concord's Community College, and Business at New Hampshire College. He further developed his leadership skills at the John F. Welch Leadership Development Center in Crotonville. His education complements his extensive experience in client-facing software solutions, particularly in sectors involving regulated and non-regulated Investor Owned Utilities (IOU) and Accounting/Finance operations.
Background in Technology and Management
Brian M. has a diverse professional background, having worked in various roles that emphasize technology and management. He was the Business Practice Manager for Supply Chain Management at Slingshot Software from 1994 to 1998. Subsequently, he served as General Manager of the North America Division at COA Solutions Ltd from 1998 to 2008. His experience includes collaboration with major technology partners such as Oracle, SAP, EY, Deloitte, PWC, and Workday, showcasing his ability to navigate complex technology landscapes.
Industry Experience
Brian M. has accumulated extensive experience across multiple industries, including Not-For-Profit, Healthcare, eCommerce, Discrete Manufacturing, Retail, and Transportation. His work history includes significant roles that required a deep understanding of client needs and the ability to deliver tailored software solutions. This diverse industry exposure enables him to approach challenges with a broad perspective and implement effective strategies.
Entrepreneurial Ventures
In addition to his corporate management experience, Brian M. co-founded an LLC, demonstrating his entrepreneurial skills. This venture reflects his ability to innovate and lead in both corporate and entrepreneurial environments, contributing to his comprehensive understanding of business operations and client engagement.