Erin Rose
About Erin Rose
Erin Rose is a Customer Success Manager at PowerPlan, Inc., where she has worked since 2020. With extensive experience in client success and business development, she has held various roles at companies such as ADP, Verint, and FlyteComm.
Work at PowerPlan
Erin Rose has been serving as a Customer Success Manager at PowerPlan, Inc. since 2020. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include addressing customer needs, providing support, and facilitating product adoption. Erin's experience in customer success allows her to effectively manage client expectations and drive positive outcomes.
Previous Experience in Client Success
Before joining PowerPlan, Erin Rose worked at ADP as a Client Success Executive II from 2017 to 2020. In this position, she was responsible for managing client relationships and ensuring successful implementation of ADP services. Prior to ADP, she held various roles at Verint, including Customer Advocate Representative and Key Account Manager, where she focused on customer engagement and account management.
Background in Business Development
Erin Rose has a solid background in business development, having worked at Vericept as a Business Development Manager from 2004 to 2008. She also held a similar role at Incipient for a brief period in 2008. Her experience in these positions involved identifying new business opportunities and developing strategies to enhance company growth. Additionally, she worked at FlyteComm as a Senior Account Manager from 2000 to 2004.
Education and Expertise
Erin Rose earned a Bachelor of Arts in Psychology from The University of Georgia, where she studied from 1990 to 1995. Her educational background provides her with insights into human behavior, which is beneficial in her roles focused on customer success and relationship management. This knowledge supports her ability to understand client needs and improve their overall experience.