Jim Dahlby
About Jim Dahlby
Jim Dahlby serves as the Senior Vice President of Customer Support and Success at PowerPlan, Inc., where he has worked since 2022. With over 20 years of experience at the company, he has held various leadership roles and holds an MBA from Northwestern University and a B.S. in Industrial Engineering from Georgia Tech.
Work at PowerPlan
Jim Dahlby has been with PowerPlan, Inc. since 2001, accumulating over 20 years of experience within the organization. He currently serves as the Senior Vice President of Customer Support and Success, a position he has held since 2022. Prior to this role, he held several key positions including Vice President of Growth Strategy, Vice President of Customer Success, and Vice President of New Account Sales. His early career at PowerPlan included a role as Senior Manager and contributions as the key architect for two modules. Throughout his tenure, he has designed and authored numerous modules, showcasing his expertise in program management, product management, and solution architecture.
Education and Expertise
Jim Dahlby holds a Master of Business Administration (MBA) from Northwestern University's Kellogg School of Management, which he completed from 2019 to 2021. He also earned a Bachelor of Science in Industrial Engineering from the Georgia Institute of Technology, graduating with highest honors. His educational background includes a minor in Economics. This combination of advanced education and practical experience has equipped him with a strong foundation in engineering principles, business strategy, and customer success methodologies.
Background
Jim Dahlby resides in Atlanta, Georgia, with his wife and three children. His professional journey began at PowerPlan, where he has held various leadership roles over two decades. He also served as a Board Member at Live Furnish from 2021 to 2022. His extensive experience includes a focus on growth strategy, program management, product management, and implementation, making him a versatile leader in the field.
Achievements
Throughout his career at PowerPlan, Jim Dahlby has made significant contributions, including the design and authorship of multiple modules that enhance the company's offerings. His role as the key architect for two early modules highlights his technical expertise and innovative approach. His leadership in various capacities has driven customer success and growth strategies, contributing to the overall success of PowerPlan.