Michael Diawuo
About Michael Diawuo
Michael Diawuo is a Technical Account Manager at PowerPlan, Inc. in Toronto, Ontario, with extensive experience in logistics and a strong educational background in digital geography and leadership.
Work at PowerPlan
Michael Diawuo has been employed at PowerPlan, Inc. as a Technical Account Manager since 2016. In this role, he focuses on managing client accounts and ensuring customer satisfaction. His responsibilities include providing technical support and guidance to clients, helping them maximize the use of PowerPlan's software solutions. His tenure at PowerPlan has allowed him to develop strong relationships with clients and enhance their overall experience with the company's products.
Previous Experience at Red Apple Stores Inc
Prior to his current role, Michael Diawuo worked at Red Apple Stores Inc as a Logistics Coordinator from 2008 to 2014. During his six years in this position, he was responsible for overseeing logistics operations in Mississauga. His experience in logistics provided him with a solid foundation in operational management and customer service, skills that he has carried into his current role.
Education and Expertise
Michael Diawuo holds multiple certificates in Advanced Applied Digital Geography and GIS from Ryerson University, where he studied from 2010 to 2014. He also completed training in Leadership at The Ariel Group in 2017 and Management training at Gartner in the same year. His educational background is complemented by a Bachelor's Degree in Planning from Kwame Nkrumah' University of Science and Technology, which he obtained from 2004 to 2008. His expertise includes proficiency in ArcGIS, a geographic information system used for mapping and geographic information.
Training and Professional Development
In addition to his formal education, Michael Diawuo has pursued various training programs to enhance his professional skills. He completed Civil Treatment for Leaders training at ELI - Employment Learning Innovations Inc in 2016 and Executive Training at Emory University - Goizueta Business School in the same year. These training programs have contributed to his leadership capabilities and customer support skills, which are essential in his role as a Technical Account Manager.