Bill Kling
About Bill Kling
Bill Kling serves as the AVP of IT Data Operations at PRA Group, where he has worked since 2022. With extensive experience in technical management and support, he has held various roles in the IT sector, demonstrating a strong focus on team leadership and relationship building.
Work at PRA Group
Currently, Bill Kling serves as the Assistant Vice President of IT Data Operations at PRA Group, a position he has held since 2022. In this role, he is responsible for overseeing data operations and ensuring efficient management of IT resources. Prior to this, he worked as Senior Manager of DBA Support at PRA Group from 2016 to 2022, where he managed database administration and support services. His tenure at PRA Group has been marked by a focus on operational excellence and team leadership.
Previous Experience in IT Management
Bill Kling has a diverse background in IT management, having worked in various roles across multiple organizations. He served as Technical Manager for Client Systems Support at Dendrite from 2004 to 2005, and as Technical Lead for Oracle DBAs from 2001 to 2004. Additionally, he held the position of Senior Manager for Level 3 Hosting Core at IMS Health from 2005 to 2016. His experience spans over two decades, during which he has led both local and outsourced teams through the system lifecycle on a global scale.
Education and Expertise
Bill Kling studied at St Benedict's from 1980 to 1984, and later attended Chubb Institute from 1993 to 1995, where he earned a diploma in Programming. His educational background has equipped him with a strong foundation in technical skills and problem-solving. He is proficient in providing technical support across various technologies in both physical and virtual environments, and he employs a methodical approach to troubleshooting and solution delivery.
Technical Skills and Leadership
Bill Kling possesses extensive technical skills, particularly in database administration and support. He has a proven track record of troubleshooting and providing solutions that ensure high levels of service. His leadership style emphasizes building strong, honest relationships with employees, management, customers, and suppliers. This approach has contributed to his success in managing teams and fostering collaboration in IT operations.