Bryan Harden
About Bryan Harden
Bryan Harden is an Analyst I in Application Support at PRA Group, where he has worked since 2020. He has a background in customer service, sales, and retail management, along with technical skills in JavaScript, HTML, and CSS.
Current Role at PRA Group
Bryan Harden currently serves as an Analyst I in Application Support at PRA Group, a position he has held since 2020. In this role, he utilizes his technical skills to provide support for applications, ensuring efficient operation and user satisfaction. His experience in customer service and sales enhances his ability to address user needs effectively.
Previous Experience at MAXX Potential
Before joining PRA Group, Bryan Harden worked as a Technology Apprentice at MAXX Potential from 2019 to 2020 in Norfolk, Virginia. This role provided him with foundational experience in technology and application support, contributing to his current expertise in the field.
Background in Retail Management
Bryan has a background in retail management, having worked as a Millwork Department Manager at The Home Depot from 2012 to 2018. His responsibilities included overseeing department operations and coaching employees, which developed his skills in continuous improvement and team leadership.
Education and Technical Skills
Bryan Harden attended Deep Creek High School from 2001 to 2005. He is self-learning JavaScript and possesses knowledge of HTML and CSS, which supports his role in application support and enhances his technical capabilities.
Customer Service and Sales Experience
Bryan has experience in customer service and sales, which complements his technical role in application support. This background enables him to understand user perspectives and improve application functionality based on user feedback.