Carlos M. Velasquez
About Carlos M. Velasquez
Carlos M. Velasquez is a Jr. Network Engineer with extensive experience in telecommunications and network support. He has worked for notable organizations such as Riverside Health System and Avis Budget Group, demonstrating strong problem-solving skills and effective communication.
Work at PRA Group
Carlos M. Velasquez has been employed at PRA Group since 2019, serving as a Jr. Network Engineer. In this role, he contributes to the company's network infrastructure and supports various technical initiatives. His position involves applying his extensive knowledge in telecommunications and network systems to enhance operational efficiency.
Previous Experience at Riverside Health System
Before joining PRA Group, Carlos worked at Riverside Health System as a Telecommunications Technician from 2016 to 2019. During his three years in this role, he was responsible for managing telecommunications systems and ensuring effective communication services within the organization, located in the Norfolk, Virginia area.
Telecommunications Career at Avis Budget Group
Carlos M. Velasquez spent 17 years at Avis Budget Group, where he held multiple positions, including Telecommunications Specialist Technical III, Program Manager, and Project Manager. His tenure from 1997 to 2014 in Virginia Beach, VA, allowed him to develop significant expertise in telecommunications management and project execution.
Education and Expertise
Carlos holds an Associate of Applied Science in Information Technology from Bryant & Stratton College, where he studied from 2004 to 2008. He also completed his high school education at Union Hill High School, earning a diploma in 1986. Additionally, he obtained a Telecommunications Certificate from AVAYA in 1998, focusing on Generic 3 Administration Definity ECS.
Technical Skills and Strengths
Carlos demonstrates strong problem-solving abilities and effective communication skills, both oral and written. He possesses extensive experience in troubleshooting and programming Avaya CM platform systems. His knowledge extends to Contact Centers support administration and provider relations, making him a valuable asset in his field.