Danny Mc Neill
About Danny Mc Neill
Danny McNeill is a Team Manager at Portfolio Recovery Associates UK, where he has worked since 2013. He leads a team of agents, focusing on individual development and team atmosphere to enhance performance and compliance.
Work at Portfolio Recovery Associates UK
Danny Mc Neill has served as Team Manager at Portfolio Recovery Associates UK since 2013. He has worked in Kilmarnock, United Kingdom, for 11 years, leading a team of up to 16 agents. His role involves maximizing profitability through effective people management and fostering a positive team atmosphere. Mc Neill focuses on understanding team members as individuals to enhance their performance and engagement. He emphasizes the importance of compliance and the achievement of multiple key performance indicators (KPIs) in a fast-paced environment.
Previous Experience at Phones4u
Before joining Portfolio Recovery Associates UK, Danny Mc Neill worked at Phones4u as a Salesfloor Controller from 2003 to 2007. During his four years in Glasgow, he gained valuable experience in sales and team management. This role contributed to his development in leading teams and understanding customer service dynamics, which he later applied in his current position.
Education and Expertise
Danny Mc Neill studied at Stow College, where he achieved a qualification in Sound Engineering from 2000 to 2003. Prior to that, he attended Stewarton Academy from 1993 to 2000. His educational background has provided him with a foundation that supports his management skills and team development strategies in his professional career.
Team Development and Management Style
In his role as Team Manager, Danny Mc Neill focuses on developing team members to meet various KPIs while ensuring compliance. He utilizes regular feedback sessions to encourage self-progression within the team. His management style prioritizes creating a supportive atmosphere that allows team members to thrive and perform at their best.