Darrell Ryan
About Darrell Ryan
Darrell Ryan serves as the Director of IT at PRA Group Canada, where he has played a key role in the company's transition from Aktiv Kapital Canada. He manages database maintenance, data quality, and account asset management, while overseeing operational support and technology implementations.
Work at PRA Group
Darrell Ryan has served as the Director of IT at PRA Group Canada since 2011. In this role, he has been pivotal in the company's transition from Aktiv Kapital Canada to PRA Group Canada. He oversees the operational support team, which manages both in-house and external operations. His responsibilities include database maintenance, data quality, and account asset management for the Canadian office. Ryan has also played a key role in the implementation and management of VoIP phone systems and integrated IVR/dialer software, which are essential for the company's debt recovery campaigns.
Education and Expertise
Darrell Ryan studied at an unspecified institution, gaining knowledge and skills relevant to his role in information technology. His expertise encompasses various aspects of IT management, particularly in operational support and database management. His experience in overseeing technology implementations, such as VoIP systems and dialer software, highlights his technical proficiency and understanding of the needs within the debt recovery sector.
Background
Darrell Ryan has a long-standing career in IT, with over 13 years of experience at PRA Group Canada. His tenure has been marked by significant contributions to the company's operational efficiency and technological advancements. Based in London, Ontario, Canada, he has been a key figure in aligning IT strategies with business goals, particularly during the transition from Aktiv Kapital Canada.
Achievements
Throughout his career at PRA Group Canada, Darrell Ryan has achieved notable milestones, particularly in enhancing operational support and data management. His leadership in managing the operational support team has contributed to improved efficiency in both in-house and external operations. Additionally, his oversight of VoIP phone systems and integrated IVR/dialer software has supported the company's debt recovery efforts, showcasing his impact on operational success.