Jennifer Cullen
About Jennifer Cullen
Jennifer Cullen serves as the Vice President of Legal Recovery at PRA Group, where she oversees compliance standards and manages a large team. She has extensive experience in legal operations, having previously held positions at Glasser and Glasser, PLC and Pender & Coward, P.C.
Current Role at PRA Group
Jennifer Cullen serves as the Vice President of Legal Recovery at PRA Group (Nasdaq: PRAA) since 2018. In this role, she oversees the legal recovery department, ensuring compliance with standards across all teams. She supervises a team that includes four Assistant Vice Presidents and 275 legal clerks. Her responsibilities include advising senior leadership and key stakeholders to foster long-term relationships that align with mutual objectives.
Previous Experience at PRA Group
Prior to her current position, Jennifer Cullen held the role of Assistant Vice President of Legal Recovery at PRA Group from 2013 to 2018. She initially joined the company as a Senior Operations Manager from 2012 to 2013. During her tenure, she collaborated with the IT department to address various reporting, programming, and enhancement issues related to legal recovery.
Career Background in Legal Operations
Jennifer Cullen has extensive experience in legal operations. She worked as Operations Manager at Glasser and Glasser, PLC for 14 years, from 1998 to 2012. Her career began as a Legal Assistant at Pender & Coward, P.C., where she worked for four years from 1992 to 1996. This diverse background has equipped her with a comprehensive understanding of legal processes and operations.
Educational Background
Jennifer Cullen studied at Misericordia University, where she earned a Bachelor of Arts in History from 1986 to 1990. She furthered her education at the Philadelphia Institute for Paralegal Studies, achieving a Paralegal Certificate in Administrative Law in 1991. This educational foundation supports her expertise in legal recovery and operations.
Initiatives and Responsibilities
In her current role, Jennifer Cullen developed and manages a Business Process Outsourcing (BPO) initiative in India. She is responsible for maintaining compliance standards across the legal recovery department, ensuring that all operations align with regulatory requirements and best practices.