John Meikle
About John Meikle
John Meikle serves as the Technical Dialler Manager at PRA Group, where he collaborates with UK and EU teams to improve dialler and telephone processes. With over a decade of experience at PRA Group, he engages with stakeholders to ensure system proficiency and compliance.
Work at PRA Group
John Meikle serves as the Technical Dialler Manager at PRA Group, a position he has held since 2021. In this role, he collaborates with both UK and EU teams to develop and refine dialler and telephone processes. His responsibilities include engaging with various stakeholders, from suppliers to senior management, to ensure system proficiency and compliance. John also works closely with multiple suppliers and internal personnel to enhance dialler systems, contributing to the overall efficiency of the organization.
Previous Role as Dialler Analyst
Before his current position, John Meikle worked at PRA Group as a Dialler Analyst from 2011 to 2021. During his ten years in this role, he was based in Kilmarnock, United Kingdom. His experience as a Dialler Analyst provided him with a solid foundation in dialler systems and processes, which he now applies in his managerial role. This extensive background has equipped him with the necessary skills to oversee complex dialler operations effectively.
Education and Expertise
John Meikle studied at Anniesland College, where he achieved a qualification in Computing. His educational background in computing supports his technical expertise in managing dialler systems. He shares his knowledge and skills with teams across Europe and the UK, helping to develop their capabilities in dialler management and telephone processes.
Stakeholder Engagement
In his role as Technical Dialler Manager, John Meikle engages with stakeholders at various levels within the organization. He communicates with suppliers, senior management, and front-line agents to ensure that dialler systems operate efficiently and comply with established standards. This engagement is crucial for maintaining system proficiency and addressing any operational challenges that may arise.