Luis Martínez Vicente
About Luis Martínez Vicente
Luis Martínez Vicente serves as the Director of PRA Iberia, bringing extensive experience in operations management within the banking and financial services sector. He has a strong background in leading teams across various functions, including Sales and Customer Loyalty, and has successfully implemented business changes throughout his career.
Work at PRA Group
Luis Martínez Vicente has served as Director of PRA Iberia since 2014. In this role, he is responsible for overseeing operations in the Madrid Area, Spain. His leadership focuses on enhancing the company's presence and effectiveness in the Iberian market. Under his direction, PRA Group has worked to implement strategies that align with the company's objectives in the financial services sector.
Education and Expertise
Luis Martínez Vicente studied at IESE Business School - University of Navarra, where he completed the Programa de Dirección General (AMP) in 2017. He also holds a Licenciado in Derecho with a specialization in Jurídico - Económica from the University of Deusto, which he achieved from 1991 to 1996. His educational background supports his expertise in management and operations within the banking and financial services industry.
Background
Luis Martínez Vicente has a diverse background in managing operations related to Fraud, Credit, and Customer Service. He has extensive experience in leading teams across various functions, including Sales, Customer Loyalty, and Strategic Alliances. His career spans multiple roles in the banking and financial services industry, where he has developed a comprehensive understanding of business operations and customer relations.
Previous Employment Experience
Luis Martínez Vicente has held several key positions in prominent financial institutions. He worked at MBNA as Head of Loss Prevention and Credit from 2004 to 2006 and later as Director of Customer Services from 2006 to 2007. At Bank of America, he served in various roles, including Director of Operations, Director of Customer Marketing, and Director of Strategic Alliances, Industry Relations and Insurance between 2007 and 2010. He also worked as COO at Teleperformance from 2010 to 2012 and as Servicing Director at Aktiv Kapital Spain from 2012 to 2014.
Leadership and Team Management
Luis Martínez Vicente possesses strong motivational skills that have contributed to achieving business goals. His ability to lead and inspire teams has been a significant factor in implementing successful business changes. He is known for his creativity and dynamic approach, which have proven effective in driving performance across various functions within the organizations he has been part of.