Maria Marin
About Maria Marin
Maria Marin serves as a Senior Operations Manager at PRA Group, where she has worked since 2020. With a strong background in the financial services industry, she has held various roles, including Operations Manager and Custodian of Records, and possesses advanced analytical skills and expertise in managing contact centers.
Work at PRA Group
Maria Marin currently serves as a Senior Operations Manager at PRA Group, a position she has held since 2020 in San Diego County, California. Prior to this role, she worked as an Operations Manager at the same company from 2018 to 2020. Her tenure at PRA Group began earlier when she served as Custodian of Records from 2012 to 2018. Throughout her time at PRA Group, she has developed expertise in managing contact centers and enhancing customer service operations.
Education and Expertise
Maria Marin completed her high school education at Mount Miguel High School, achieving a High School Diploma with a GPA of 3.2 from 2002 to 2006. She furthered her education at Southwestern College, where she studied Sociology and earned an Associate of Arts degree in 2018. Her educational background complements her strong expertise in coaching and team building within the financial services industry, along with advanced analytical skills that support her role in operations management.
Background
Maria Marin has a diverse professional background, beginning her career as a Lead-Trial Coordinator at McCarthy and Holthus LLP from 2007 to 2013. After this role, she transitioned to PRA Group, where she initially worked as Custodian of Records. Over the years, she has accumulated significant experience in operations management and customer service, particularly within the financial services sector.
Achievements
During her career, Maria Marin has demonstrated a commitment to effective operations management and customer service enhancement. Her roles at PRA Group have allowed her to leverage her skills in managing contact centers and team building, contributing to the overall success of the organization. Her background in coaching further supports her ability to lead teams and improve operational efficiency.