Mary Turner
About Mary Turner
Mary Turner is an Account Manager at Portfolio Recovery Associates, Inc., where she has worked since 2006. She has developed strong client relationships and expertise in collections, successfully collecting over $500,000 during her tenure.
Work at Portfolio Recovery Associates
Mary Turner has been an Account Manager at Portfolio Recovery Associates, Inc. since 2006, accumulating 18 years of experience in the role. In her position, she focuses on building strong relationships with clients, treating them with a personal touch akin to family. This approach underscores her commitment to client satisfaction and loyalty. Her role involves applying her skills in listening, timing, and negotiation while adhering to the Fair Debt Collection Practices Act, ensuring compliance and ethical standards in her work.
Education and Expertise
Mary Turner studied at the Tennessee Technology Center at Jackson, where she focused on Business/Office Automation/Technology/Data Entry from 2013 to 2014. This educational background has equipped her with essential skills applicable in her role as an Account Manager. Her expertise in collections is evidenced by her successful recovery of over $500,000 for Portfolio Recovery Associates, highlighting her proficiency in financial negotiations and client management.
Background in Home Health Care Services
Prior to her tenure at Portfolio Recovery Associates, Mary Turner worked with Omnivision Health Care as a Direct Care Staff (DCS). This role provided her with valuable experience in home health care services, allowing her to develop a deeper understanding of client needs in a health care context. This background complements her current work, enhancing her ability to connect with clients on a personal level.