Matteo Trabalza
About Matteo Trabalza
Matteo Trabalza serves as the Head of Voluntary Collections at PRA Group, where he oversees a team of over 50 agents. He has a background in operations and collections, with experience at HP Enterprise Services and Barclays Bank, and holds a Master's degree in Risk Management.
Current Role at PRA Group
Matteo Trabalza serves as the Head of Voluntary Collections at PRA Group, a position he has held since 2017. In this role, he is responsible for overseeing the voluntary collections operations within the organization. His leadership extends to managing a team of over 50 agents and team leaders, where he applies his team management skills to drive performance and efficiency in collections processes.
Previous Experience at HP Enterprise Services
Matteo Trabalza worked at HP Enterprise Services in various roles from 2010 to 2014. Initially, he served as the Dialler Planning and Forecasting Manager - Collections for one year, followed by his role as Italy Operation Manager - Collections for three years. During his tenure, he played a key role in establishing internal phone collections, demonstrating his strategic planning and execution capabilities.
Experience at Barclays Bank
Matteo Trabalza was employed at Barclays Bank from 2006 to 2010, where he held multiple positions. He began as an MI Reporting Analyst for one year and then progressed to MI Assistant Manager for three years. His responsibilities included data analysis and reporting, contributing to the operational efficiency of the bank's collections processes.
Education and Expertise
Matteo Trabalza studied at Università degli Studi di Perugia, where he earned a Bachelor of Business Administration (B.B.A.) in Economics. He furthered his education by obtaining a Master's degree in Risk Management, also from the same institution. His academic background provides a strong foundation for his roles in financial management and collections.
Operational Management Skills
In his current and previous roles, Matteo Trabalza has demonstrated strong operational management skills. He is responsible for managing the Profit & Loss (P&L) of his business unit, consistently maintaining or exceeding company margin targets. He has successfully managed the transition of insourcing external collections activities, optimizing operational efficiency within the organization.