Meg Meredith Smith
About Meg Meredith Smith
Meg Meredith Smith is an RPA Developer Apprentice at PRA Group, with a background in accounting and extensive experience in customer service and financial services. She previously worked at Portfolio Recovery Associates as a Debt Collector and at JPMorgan Chase & Co. as a Specialist.
Work at PRA Group
Meg Meredith Smith currently serves as an RPA Developer Apprentice at PRA Group, a position she has held since 2022. In this role, she is involved in developing robotic process automation solutions, leveraging her background in financial services and accounting. Her experience in this area allows her to contribute effectively to the automation of financial processes, enhancing operational efficiency within the organization.
Previous Experience at Portfolio Recovery Associates
Prior to her current role, Meg worked at Portfolio Recovery Associates as a Debt Collector from 2019 to 2022. During her three years in this position, she developed skills in financial recovery and client interaction, which provided her with insights into customer needs and financial processes. This experience laid a foundation for her transition into RPA development.
Experience at JPMorgan Chase & Co.
Meg held the position of Specialist at JPMorgan Chase & Co. from 2016 to 2018. In this role, she gained valuable experience in the financial services sector, which complements her current work in robotic process automation. Her time at JPMorgan Chase contributed to her understanding of complex financial systems and customer service.
Education and Expertise
Meg earned her Bachelor's degree in Accounting from Jose Rizal University, where she studied from 2010 to 2016. Her academic background provides her with a solid foundation in accounting principles, which is essential for developing financial automation solutions. This educational experience supports her current role as an RPA Developer Apprentice.
Customer Service Experience
Meg has extensive experience in customer service, having worked in various roles at Teleperformance Careers Philippines. She served as a Customer Service Representative from 2014 to 2015 and again in 2015, followed by a role as a Resolution Specialist for five months in 2015 to 2016. This background in customer service enhances her ability to understand client needs and improve user experience in her current RPA projects.