Rochelle Ronney
About Rochelle Ronney
Rochelle Ronney is a Resource Planning Analyst currently employed at PRA Group in Kilmarnock, United Kingdom. She has extensive experience in resource planning and customer service, having worked in various roles at Teleperformance UK from 2005 to 2018.
Current Role at PRA Group
Rochelle Ronney has been serving as a Resource Planning Analyst at PRA Group since 2018. In this role, she is responsible for analyzing resource allocation and planning to optimize operational efficiency. Her work contributes to the overall effectiveness of the organization, which is publicly traded on Nasdaq under the ticker PRAA. Rochelle's position involves data analysis and strategic planning to ensure that resources are utilized effectively within the company.
Previous Experience at Teleperformance UK
Rochelle Ronney has extensive experience with Teleperformance UK, where she worked in various roles from 2005 to 2018. She began her career as a Customer Service Representative, serving for seven years. Following this, she transitioned to the role of WFM Administrator, where she worked for three years. Additionally, she served as a Team Coach for ten months. Her final position at Teleperformance was as a Resource Planner, where she worked for two years. This diverse experience provided her with a solid foundation in resource management and customer service.
Education and Qualifications
Rochelle Ronney studied at James Watt College, where she completed a Higher National Certificate (HNC) in Medical and Information Management. This program, which she pursued from 2012 to 2013, equipped her with skills relevant to managing medical information and data, contributing to her analytical capabilities in her current role.
Career Timeline
Rochelle Ronney's career trajectory includes significant roles at Teleperformance UK and her current position at PRA Group. She started as a Customer Service Representative in 2005 and progressed through various positions, including Team Coach, WFM Administrator, and Resource Planner, before joining PRA Group in 2018. Her career spans over 18 years, primarily focused on resource planning and customer service.