Samantha Adkins
About Samantha Adkins
Samantha Adkins serves as a Complaints Handler at PRA Group, where she has worked since 2018, accumulating six years of experience in the role.
Work at PRA Group
Samantha Adkins has been employed at PRA Group since 2018, serving as a Complaints Handler. In this role, she is responsible for addressing and resolving customer complaints effectively. Her position involves analyzing issues raised by clients and ensuring that appropriate solutions are implemented. PRA Group, listed on Nasdaq under the ticker PRAA, specializes in the purchase and management of non-performing loans.
Professional Experience
As a Complaints Handler at PRA Group, Samantha Adkins has accumulated six years of experience in managing customer feedback and complaints. Her role requires strong communication skills and the ability to navigate complex situations to achieve satisfactory resolutions for clients. This experience contributes to her understanding of customer service dynamics within the financial services sector.
Background
Samantha Adkins has dedicated her career to customer service roles, with a focus on complaint resolution. Her tenure at PRA Group highlights her commitment to addressing client concerns and improving service delivery. The skills she has developed over the years are essential for her current responsibilities.