William Riggs
About William Riggs
William Riggs is a NOC Engineer at PRA Group, where he utilizes SolarWinds and AppDynamics for network monitoring. He has a background in public safety, having worked in various roles including firefighter and dispatcher, and has a degree in Sociology from Virginia Tech.
Work at PRA Group
William Riggs has been employed at PRA Group since 2017, serving as a NOC Engineer. In this role, he utilizes tools such as SolarWinds and AppDynamics for effective network monitoring. His responsibilities include coordinating problem management across the IT team to ensure the efficient resolution of network issues. Riggs has contributed to maintaining the operational integrity of the network infrastructure within the organization.
Previous Employment Experience
Prior to his current role, William Riggs held various positions in different organizations. He worked at Parsons Corporation as a Safety Service Patrol Assistant Supervisor for eight months in the Norfolk, Virginia Area from 2016 to 2017. Riggs also served as a Dispatcher at Sentara Healthcare from 2014 to 2016 and at Montgomery County Sheriff's Office from 2012 to 2013. Additionally, he was a Firefighter at Blacksburg Fire Department for one year from 2013 to 2014 and held the position of Training Lieutenant at Ocean Park Volunteer Rescue Squad from 2015 to 2018.
Education and Expertise
William Riggs studied at Virginia Tech, where he earned a degree in Sociology from 2010 to 2014. His educational background has provided him with a foundational understanding of social systems, which complements his professional roles in public safety and network operations. Riggs's expertise as a NOC Engineer is supported by his experience in various emergency response and dispatch roles.
Background in Public Safety
William Riggs has a strong interest in public safety and disaster relief. He has actively engaged in volunteer work related to these areas, reflecting his commitment to community service. His background as a Firefighter and his roles in dispatching have further solidified his dedication to public safety initiatives.