Zoraide Leroux
About Zoraide Leroux
Zoraide Leroux is a Credit Collector with extensive experience in managing settlement agreements and analyzing financial situations to provide optimal payment solutions. She has worked at PRA Group since 2019 and has also been an Independent Translator at TextMaster since 2013, both based in Padova, Italy.
Work at PRA Group
Zoraide Leroux has been employed at PRA Group since 2019, serving as a Credit Collector in Padova, Italy. In this role, she manages requests for settlement agreements and ensures compliance with current laws and company values. Her responsibilities include handling both inbound and outbound calls related to credit collection. She also assists recovery teams in managing put-back processes and highlights client-related issues that may pose risks to the company.
Independent Translator at TextMaster
In addition to her role at PRA Group, Zoraide Leroux has worked as an Independent Translator at TextMaster since 2013. Based in the Padova Area, Italy, she has accumulated over 11 years of experience in translation services. This role complements her credit collection duties by enhancing her communication skills and understanding of diverse client needs.
Education and Expertise
Zoraide Leroux studied at Colegio Elo, where she focused on Indirizzi generali and achieved Maturità scientifica from 1985 to 1987. Her educational background provides a foundation for her analytical skills, which she applies in her current roles. She has expertise in analyzing financial situations to identify optimal payment solutions for clients, ensuring effective credit collection strategies.
Background in Credit Collection
Zoraide Leroux has a solid background in credit collection, with responsibilities that include providing operational support for managing customer requests and complaints. She engages in back-office activities that support the credit collection processes, ensuring high-quality call standards and adherence to company policies.