Vanessa Ozuna
About Vanessa Ozuna
Vanessa Ozuna IT Services Expertise
Vanessa Ozuna specializes in handling deliverables-based IT services contracts. Her role focuses on ensuring the effective management and successful completion of these contracts. This involves overseeing various stages, from initial negotiation and planning to execution and final delivery. By focusing on the specific requirements and outcomes of each project, Vanessa ensures that services are rendered efficiently and meet the stipulated criteria. This expertise is critical in aligning IT solutions with business objectives and delivering value through well-managed service contracts.
Vanessa Ozuna Cloud SaaS Management
Vanessa Ozuna manages Cloud Software as a Service (SaaS) for ServiceNow. In this capacity, she ensures the provision of scalable and efficient software solutions delivered through the cloud. Her responsibilities include overseeing the deployment, maintenance, and optimization of cloud-based software services. By focusing on ServiceNow's SaaS offerings, Vanessa contributes to enabling businesses to leverage cloud technology for increased flexibility, reduced costs, and enhanced productivity.
Vanessa Ozuna Cloud PaaS Management
In addition to her role in SaaS, Vanessa Ozuna also manages Cloud Platform as a Service (PaaS) for ServiceNow. This involves overseeing the infrastructure and platform services provided through the cloud, enabling developers to build, deploy, and manage applications without the complexities of maintaining the underlying infrastructure. Vanessa's management of PaaS includes ensuring the platform's performance, scalability, and security. Her work helps organizations accelerate their development processes and innovate more effectively using ServiceNow's cloud platform.