Matthew Mc Cormack
About Matthew Mc Cormack
Matthew McCormack serves as the Senior Director of Customer Success at PredictSpring, a position he has held since 2021. With a diverse background in customer success and business development, he has accumulated extensive experience across various companies in the technology sector.
Work at PredictSpring
Matthew McCormack has been serving as the Senior Director of Customer Success at PredictSpring since 2021. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. Prior to his current position, he held the role of Director of Customer Success at PredictSpring from 2019 to 2021 and Senior Manager of Customer Success from 2018 to 2019. His tenure at PredictSpring spans over three years, during which he has contributed to the company's growth and customer engagement strategies.
Previous Experience in Customer Success
Before joining PredictSpring, Matthew McCormack worked in various customer success roles. He was a Senior Customer Success Manager at Demandbase from 2016 to 2018, where he focused on account-based marketing strategies. Earlier, he served as a Relationship Manager at Return Path from 2013 to 2016. His experience in customer success roles has equipped him with skills in client relationship management and strategic account development.
Consulting and Business Development Background
Matthew McCormack has a diverse background in consulting and business development. He worked as a Consultant at IDC from 2008 to 2010 in London, UK, and as a Business Development Manager at Trianz for seven months in 2012. Additionally, he held the position of Account Director at Canalys from 2010 to 2012. His experience in these roles has provided him with a strong foundation in market analysis and business strategy.
Educational Qualifications
Matthew McCormack holds a Master of Business Administration (M.B.A.) with a focus on Marketing from Santa Clara University, where he studied from 2014 to 2016. He also earned a Bachelor’s Degree in Computer Science from Queen's University. His educational background combines technical expertise with business acumen, enhancing his capabilities in customer success and strategic management.