Jonathan Fry
About Jonathan Fry
Jonathan Fry is a Helpdesk Analyst with a Bachelor of Arts in Computer Science from Arcadia University. He has worked at PREIT since 2017 and previously held a position as a Deployment Coordinator at Cigna for a brief period in 2016.
Work at PREIT
Jonathan Fry has been employed at PREIT as a Helpdesk Analyst since 2017. In this role, he provides technical support and assistance to ensure smooth operations within the organization. His responsibilities include troubleshooting issues, managing helpdesk tickets, and maintaining communication with users to resolve their technical problems efficiently. His tenure at PREIT spans over seven years, indicating a commitment to the organization and its operational needs.
Education and Expertise
Jonathan Fry earned a Bachelor of Arts in Computer Science from Arcadia University, where he studied from 2012 to 2016. This educational background has equipped him with foundational knowledge and skills in computer science, which he applies in his current role as a Helpdesk Analyst. His academic training supports his ability to address technical issues and provide effective solutions in a professional setting.
Background
Before joining PREIT, Jonathan Fry worked briefly at Cigna as a Deployment Coordinator in 2016. His role at Cigna lasted for two months and took place in Philadelphia, Pennsylvania. This early experience in the tech field contributed to his understanding of deployment processes and technical support, laying the groundwork for his subsequent career in helpdesk support.
Career Progression
Jonathan Fry's career began with a position at Cigna, where he gained initial experience in the technology sector. Following this, he transitioned to his current role at PREIT. His progression from a Deployment Coordinator to a Helpdesk Analyst demonstrates his growth and adaptation within the IT support landscape, allowing him to develop specialized skills in user support and technical troubleshooting.