Steven Taylor
About Steven Taylor
Steven Taylor is an Implementation Project Manager at Presspage, where he has worked since 2021. He has a background in customer success and technical support, with previous roles at the Federal Aviation Administration and Genesis Digital, LLC.
Work at Presspage
Steven Taylor has been employed at Presspage since 2020, where he currently holds two positions: Implementation Project Manager and Customer Success Manager. In his role as Implementation Project Manager, he has been responsible for overseeing the implementation of projects, ensuring that client needs are met efficiently. His tenure at Presspage has spanned four years, contributing to the company's focus on enhancing customer engagement and communication strategies.
Previous Experience
Before joining Presspage, Steven Taylor worked at Genesis Digital, LLC as a Customer Success Supervisor from 2017 to 2020. His responsibilities included managing customer relationships and ensuring satisfaction with the company's services. Prior to that, he served as an Air Traffic Control Specialist at the Federal Aviation Administration for a brief period in 2016. Additionally, he worked at Pampered Chef as a Technical Support Specialist for five years, from 2011 to 2016, where he provided technical assistance and support to customers.
Education and Expertise
Steven Taylor studied Management at Devry University. His educational background has equipped him with skills relevant to project management and customer success. His expertise in these areas is reflected in his current roles at Presspage, where he applies his knowledge to enhance client experiences and manage project implementations effectively.
Career Timeline
Steven Taylor's career spans over a decade, beginning with his role as a Technical Support Specialist at Pampered Chef from 2011 to 2016. He then transitioned to the Federal Aviation Administration for a short stint in 2016. Following this, he worked at Genesis Digital, LLC from 2017 to 2020. In 2020, he joined Presspage, where he has since taken on significant responsibilities as both Implementation Project Manager and Customer Success Manager.