Jhia Aquino
About Jhia Aquino
Jhia Aquino is a Productivity Assistant at Prialto | Amplify People, where she has worked since 2021. She has a background in Human Resources and experience in the BPO industry, focusing on customer service and technical support.
Work at Prialto
Jhia Aquino has been serving as a Productivity Assistant at Prialto | Amplify People since 2021. In this role, she supports executives and sales professionals by leveraging her extensive experience in customer service and technical support. Her position involves enhancing productivity through effective communication and organizational skills, which she has developed throughout her career.
Previous Employment Experience
Prior to her current role, Jhia worked at ResultsCX as a Technical Support Representative for three months in 2021. She also held a position at Alorica as a Customer Service Representative from 2020 to 2021 for five months. These roles in the BPO industry allowed her to gain diverse experience in customer service and technical support, contributing to her skill set.
Education and Expertise
Jhia Aquino earned her Bachelor of Business Administration (BBA) degree with a focus on Human Resources Management/Personnel Administration from the Philippine School of Business Administration. She studied from 2012 to 2015, which provided her with a solid foundation in human resources principles and practices, further enhancing her expertise in employee relations.
Background in Human Resources
Before transitioning to the BPO industry, Jhia worked as a Human Resources Assistant at Mise En Plus Foods Inc. for five months in 2015. This role involved handling Compensation and Benefits, which equipped her with a deeper understanding of employee needs and organizational support. Her background in human resources has been beneficial in her subsequent roles.
Skill Development
Throughout her career, Jhia has developed strong communication skills that are essential for her role as a Productivity Assistant. Her experience in customer service and technical support has enhanced her ability to assist executives and sales professionals effectively, making her a valuable asset in her current position.