Roy Chua
About Roy Chua
Roy Chua serves as a Productivity Assistant at Prialto, where he has worked since 2015. With a background in Business Administration and experience in the BPO industry, he has held various roles, including Real Time Analyst and mentor.
Work at Prialto
Roy Chua has been employed at Prialto as a Productivity Assistant since 2015. Over the course of nine years, he has contributed to the company's operations in the National Capital Region of the Philippines. His role involves supporting productivity initiatives and enhancing workflow efficiency.
Previous Experience in Hospitality
Before joining Prialto, Roy Chua worked as a Banquet Waiter at Hyatt Regency Manila and Hyatt Hotel and Casino. This experience in the hospitality sector provided him with valuable skills in customer service and event management, which he later applied in the BPO industry.
BPO Industry Background
Roy Chua has a significant background in the BPO industry. He worked at Sitel as a Real Time Analyst from 2008 to 2010. His career in BPO progressed from a Customer Service Representative to a Mentor and Associate Trainer, showcasing his development in roles that require leadership and analytical skills.
Education and Expertise
Roy Chua holds a degree in Business Administration with a major in Marketing from the Philippine School of Business Administration. He also studied Computer Programming at Informatics Computer Institute, equipping him with technical skills that complement his business education.